Important Notice

Our Allergy Management System has been updated and has been moved to a new website address and name.

The new system is called Citrus and to access the system please click the button below or visit specialdiet.citrus.online (please note this domain does not include .co.uk)

If you are trying to access an existing account you can use your existing username and password. Access codes will be sent to your email from the following email address: [email protected]

Please note that the system is still being updated and some existing approved menus may not reflect the new menu cycle that has been emailed to you.

Go To Citrus Allergy Management

Do I need to apply for a special diet menu?

Vegetarians

We offer a daily vegetarian meal option. There is no need for you to apply for a special diet menu using this application system.

Nut allergies

We do not include peanut or tree nut as an ingredient or use products that carry "may contain peanut or tree nut traces" labelling, therefore no special dietary application is required for nut only allergies.

Diabetics

Our main website shows the carbohydrate count for each of our meals. You can find your menu by using the school menu search on our main website. There is no need to apply for a special diet menu.

Find your school menu.

Frequently asked questions

Please click the button below to view all of our FAQs, where we have answered some common questions that may help you.

View FAQs

What you will need

Passport style photo

We require a colour passport style photo of your child taken within the last month.

Class/Year Group

You will need to provide details of your child's class name or year group.

Allergy/Intolerance Information

Details of your child's allergy/intolerance are required for allergy menu applications.

Medical Evidence

Evidence from your child's doctor/consultant/dietitian is required for allergy menu applications. If you do not hold medical evidence, please download our form.

Address

HCL (Hertfordshire Catering Ltd)
Mundells,
Welwyn Garden City,
Herts AL7 1FT

Get in touch
01707 938625

© 2025 Hertfordshire Catering Limited